FAQ

Frequently Asked Questions

How do I use it?

Put it on like a robe, connect the controller, press once to turn it on and choose your heat level. Switch it off when you are done.

Who should not use it?

It is not suitable for infants or young children, or for anyone who cannot sense heat or move away from it. If you are pregnant or have a medical condition, ask your doctor first. Stop using it if the blanket or cord is damaged.

How long does shipping take?

Orders ship from our US warehouse and usually arrive in 7-10 business days. See our Shipping page for details.

What if I am not happy with it?

Try it for 90 days. If you are not happy, return it for free. See our Returns page.

How do I contact you?

Email us at santawraps@outlook.com and we will get back to you.